frequently

asked questions

About our Canterbury Nuts hazelnut product range

Why is there oil on top of my hazelnut butter?


A layer of oil at the top of your hazelnut jar is proof that you have purchased the real deal and that no additives have been added. When hazelnuts are ground, they release a natural oil that, when left to sit, floats to the top of the jar. Just stir it back in to produce a creamy spread when you want it.




What is the difference between light roasted and dark roasted hazelnut butter?


Lightly roasted hazelnut butter has a more subtle flavour and a naturally sweeter taste than dark roasted hazelnut butter which is roasted for slightly longer to produce a more intense flavour. Try our dark roasted butter with a slice of apple or pear on a cheese cracker for a taste sensation.




Is your hazelnut butter sugar and salt free?


Our range of hazelnut butter does not require added flavour. They are delicious all by themselves so there is no added salt or sugar.




Where do your ingredients come from?


We grow our hazelnuts where we live, on the fertile soils of the Canterbury Plains of New Zealand. They are processed on-site, paddock to plate, ensuring a high-quality product delivered to your door, every time. Hazelnuts are harvested every year but as crop size can vary from year to year, we may supplement our supplies with hazelnuts from other like-minded growers in the local area.




What are some of the delicious ways I can enjoy Canterbury Nuts products?


Our hazelnuts can be eaten raw, roasted, or coated in chocolate to create a decadent sweet treat. Hazelnuts contain vitamin B6, vitamin E, folate, phosphorous, potassium, zinc, thiamine, and magnesium. So not only do they taste great, they are also a healthy addition to your diet.
View our recipes.




How should I store your products?


You can keep our hazelnuts and hazelnut butter in the pantry but they will last longer in the fridge if you intend to consume them as an occasional treat. Keep the packets closed and the lids tight to keep them fresher for longer.




Will I become overweight eating Hazelnuts?


Hazelnuts are little powerhouses of vitamins and rich in unsaturated fats, fibre and protein. This makes them a nutritionally rich food and effective at increasing satiety. A 2013 systematic review in The American Journal of Clinical Nutrition found that eating nuts did not increase body weight or fat when included in a diet. In addition, there’s mounting evidence to suggest that eating nuts and seeds daily can lower your risk of diabetes and heart disease and may even lengthen your life. They are the perfect snack and healthy addition to your diet.




Are your nut-butters Vegan, Gluten & Dairy free?


Yes, the only ingredients in our nut butters are hazelnuts and the joy that goes into everything we do. The chocolate covered hazelnuts are not suitable for vegan and plant-based diets at this point in time and do include dairy in the coating.





 

Purchasing, shipping & policies

Where can I buy Canterbury Nuts – online and via stockists?


Our high-quality hazelnuts and nut-butters can be purchased from our online store and select retail outlets. View our stockists here.




What forms of payment do you take?


Purchase online using your debit/credit card using our safe and secure payment system.




Do you ship internationally?


Sorry but you can only currently enjoy our delicious range within New Zealand.




When will I receive my order?


We aim to have your purchase delivered to your door within one week. Delivery dates only change if your order requires a speciality roasting.




What is your returns policy?


If you are not happy with your purchase, please contact us immediately to discuss what has gone wrong and how we can rectify it.




Is there a minimum order quantity?


No, there is no minimum order quantity. All orders will attract a freight cost. However, if you are located in Christchurch, Rangiora or Kaiapoi, free delivery by arrangement is possible. Please let us know if you’d like to take up this delivery option when you place your order.




What should I do if I receive the wrong order?


That would be a rarity and we are not quite sure how it could happen but we are human, so it could. Please contact us immediately so we can organise for the correct order to be sent to you.




What are your shipping rates?


Our shipping rates are as follows: South Island - Urban
0-2kg - $6.50
2-5kg - $9.00
5-10kg - $15.00
>10kg - $23.00 South Island - Rural
0-2kg - $11.50
2-5kg - $14.00
5-10kg - $20.00
>10kg - $28.00 North Island - Urban
0-2kg - $7.50
2-5kg - $10.00
5-10kg - $16.00
>10kg - $25.00 North Island - Rural
0-2kg - $12.50
2-5kg - $15.00
5-10kg - $21.00
>10kg - $30.00 We also offer free delivery to addresses in Christchurch, Rangiora and Kaiapoi. You can select this at checkout and we will arrange a delivery with you. If you have any questions about our shipping rates and delivery please contact us.




Do you have free delivery to Christchurch, Rangiora and Kaiapoi?


Yes, that's right. If you live Christchurch, Rangiora or Kaiapoi you can get your order delivered for free. Just select this option in the checkout and then we will arrange a time to deliver your items.





Didn't find what you're looking for? Contact us and we'll get back to you. 

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